Your home deserves someone who treats it like her own.
A quiet, careful alternative to the big agencies. One person. A short list. Fifteen years.
Most owners come to me after being disappointed by someone bigger.
A call centre that never called back. A junior manager who had never set foot in the house. A franchise that treated a much-loved family home like a line item. I do the opposite of all of that, and I keep my list short so I can.
They do not leave, because they do not need to.
You deal with me. Always.
Not a call centre, not a rotating team. The same person answers the phone, meets your guests, and knows your home’s quirks by heart.
A handful of homes. Not hundreds.
I only manage what I can look after properly. Your home is never one of thousands. It is one of a few.
Fifteen years, mostly by word of mouth.
Owners refer other owners. That is the whole marketing plan, and it only works if the standard never slips.
I only take on homes I would happily stay in myself. Yours would have to pass the same test.Trish Simpson · Director
No call centres. No franchises. No junior managers.
Personally managed
Every enquiry, every guest, every check comes back to me. Decisions are made by the person who actually knows your home, not a script.
Chosen, not collected
I turn down more homes than I take on. If I would not send my own family to stay, I will tell you honestly rather than list it.
Protective of your home
Right guests, clear house rules, and a careful eye on wear and tear. Your home comes back to you looked after, not run down.
Straight with the numbers
Sensible, transparent rates and honest advice on what your home should earn. No inflated promises to win the listing.
Everything looked after, so you do not have to be.
Guests and calendar
Enquiries, screening, bookings and direct communication, all handled personally from first call to check-out.
Styling and standards
Linen, cleaning, small touches and honest feedback on anything that would lift your home’s appeal.
Maintenance and trades
A trusted local network on call, and a watchful eye so small issues are fixed before they become expensive ones.
You, kept in the loop
Clear reporting and a real person to ring whenever you want to know how your home is doing.
Tell me about your home.
A quiet conversation, no obligation. I will tell you honestly whether we are the right fit.
Holiday Properties
BOOKING MANAGEMENT - We will list your property on the chosen booking site. We use VRBO and Airbnb . You choose which ones you would like us to use for you.
MEET & GREET- We are available to meet your guests and inform them of house features and local knowledge, as well as how to operate property equipment.
PRE OCCUPANCY & DEPARTURE CLEANING- Upon guests departure or arrival we will be there to clean.
MID-STAY CLEANING- For stays over 10 days we will freshen up the property for them with fresh linen and a basic clean.
WINDOW CLEANING- windows are cleaned as required or by request.
LINEN & CONDIMENTS- We can supply linen and condiments as required.
LUXURY LETTINGS PACKAGES- We can offer tailored packages that can be offered to guests renting your property. This would make the rental increase but with the demand for luxury self catering on the increase, it would make your property really stand out. The package would include such services as a daily service, hamper on arrival, catered dinner party and concierge service.
This service means making a two tiered level marketing proposition.
We can tailor this service to exactly what you want to offer and you could just offer a daily housekeeping service or offer much more! In addition to this we can also supply
GUEST SERVICES- Don't just rent a holiday home to your guests, give them a superb holiday letting experience!
FLEXIBLE HOUSE KEEPING- For that total relaxation whilst on holiday, we can supply our housekeepers to the properties that we look after on a either a daily or regular basis throughout your stay.
Our Housekeepers can also help with some of the other domestic tasks as well.
We do have a minimum criteria for this service and guests pay us these fees direct.
Linen Hire & Laundering
This is the most cost effective way of providing linen and laundry in your property and it saves you the cost of buying 3 sets of everything.
LAUNDRY- If you already have your own linen and towels, we can also provide a launder only service.
In addition to laundering bed linen and towels, we also launder mattress protectors, quilts, table cloths and bed spreads when they need doing
Gardening & Maintenance
Private Holiday Houses
Services available:
All private holiday houses can be checked on a weekly or bi weekly basis for security purposes, to collect mail, water plants and gardens, run taps and flush lavatories. Prior to your arrival your property will be pre cleaned to ensure you arrive to a sparkling clean home.
Holiday Concierge-
When you come on holiday or visit your second/holiday home in Noosa, you want to relax, unwind and indulge yourself with the Noosa lifestyle. What you don't want to do before, or even during your time off, is to waste your precious time sorting or arranging what you are going to do within your free time.This service is an excellent 'added value' service and it really can help with making your holiday property stand out above the rest.
We can do almost anything for you and your family/colleagues/guests that will save you lots of time, so that you can relax and enjoy yourself during your visit or stay. Our service can include such things as: Make reservations or recommendations for dining, a housekeeper to help with day to day running of your home, to clean up after the kids, make beds, do the laundry, iron, help prepare or cook meals and even do the shopping. Organise leisure pursuits. Make and manage travel arrangements. Transfer your office to our office. Pamper time. Effortless entertainment. Make special occasions special. Or Challenge Us for that memorable something or that amazing memory. Holiday Concierge is a simple concept.
You use our time, to make your time, a great time ... in Noosa.
We can supply set frozen meals that can be cooked from frozen, have prepared meals waiting or provide the ingredients for a full Noosa breakfast.
If you don't see a service listed that you require, just call us to discuss your requirements.